Crazy Egg Pricing: Cost Breakdown and Value Analysis

If you are researching website behavior tools, pricing is often the first blocker. Many platforms avoid sharing numbers upfront, just as VWO and Optimizely pricing do, which both follow the same pattern. You click the pricing page and hit “Contact sales.” No ranges. No estimates. No way to budget without a call.

Crazy Egg takes a different approach. Its pricing page shows clear plans, limits, and costs. You see what you pay before you sign up. And the plans start at $29 per month and scale based on tracked pageviews and features.

Despite that advantage, you'll want to know not the price but if it's valuable. Do those plans make sense for your traffic, team size, and goals? And does Crazy Egg deliver enough insight to justify the cost when other platforms charge more and reveal less?

Let's find out!

Quick answer: How much does Crazy Egg cost?

Crazy Egg pricing starts at $29 per month for the Starter plan and scales up to $599 per month for the Enterprise tier. All plans require annual billing; there is no month-to-month payment option. A 30-day free trial is available for all new users to test heatmaps and recordings.

Here's a table showing Crazy Egg pricing plans at a glance:

Regardless of the tier you choose, Crazy Egg includes several "unlimited" features that are often paid add-ons with competitors like Hotjar or Mouseflow:

• Unlimited Website Domains: Track multiple sites under one account.

• Unlimited Team Members: Add your entire staff at no extra per-seat cost.

• Unlimited Surveys: Collect as many customer responses as needed.

• AI-Powered Insights: Automated analysis for both heatmaps and recordings.

Deep dive: Breaking down Crazy Egg pricing plans

Note: Pricing is current at the time of writing and is subject to change. For more up-to-date pricing, you may visit the Crazy Egg official pricing page.

Starter plan: $29/month ($348/year)

The Starter plan is the basic plan for low-traffic sites. Think small blogs or single landing pages.

What you get:

• 5,000 tracked pageviews per month

• 5 heatmap reports

• 50 session recordings per month

• 6 months of recording storage

• Unlimited website domains

• Unlimited team members

• Unlimited web analytics

• Unlimited surveys and responses

• Unlimited heatmap data filters

The strategic limit: At 5,000 pageviews, this plan works only for sites with minimal traffic. Most businesses outgrow it fast.

What's missing: No A/B testing. No error tracking. No priority support. If your goal is to fix conversion rates rather than watch them, skip this tier.

Plus plan: $99/month ($1,188/year)

The Plus Plan unlocks all of Crazy Egg's main features. This is where things get interesting for growing businesses.

What's included:

• Everything in Starter, plus:

• 150,000 tracked pageviews per month

• 75 heatmap reports

• 1,000 session recordings per month

• 2 years of recording storage

• Unlimited A/B testing and call-to-action pop-ups

• Unlimited error tracking

• Priority support

Why it's worth it: Built-in A/B testing changes everything. Standalone testing tools often cost $150-$500 per month. By bundling it here, Crazy Egg becomes a 2-in-1 tool for conversion rate optimization.

Extended storage benefit: You get 2 years of recording storage compared to 6 months on Starter. This matters for year-over-year seasonal comparisons. E-commerce sites analyzing Black Friday data from previous years will appreciate this.

Pro plan: $249/month ($2,988/year)

Crazy Egg marks this as their most popular option. Looking at the features, it's easy to see why.

What's included:

• Everything in Plus, plus:

• 500,000 tracked pageviews per month

• 100 heatmap reports

• 5,000 session recordings per month

• Export heatmaps and recordings to AI tools

Who should use it: High-traffic websites, large e-commerce businesses, and companies with dedicated conversion optimization teams. The ability to export data to AI tools opens up advanced features for analysis.

Enterprise plan: $599/month ($7,188/year)

The Enterprise plan serves large organizations with specific security and support requirements.

What's included:

• Everything in Pro, plus:

• 1,000,000 tracked pageviews per month

• 200 heatmap reports

• 10,000 session recordings per month

• SAML Single Sign-On

• Dedicated onboarding and training

Who should use it: Companies with strict security policies, centralized identity management, and teams that need formal training. Contact sales if you need custom limits beyond these numbers.

The "Pageview Trap": Why your budget might be at risk

Here's the most critical factor in Crazy Egg's pricing structure that most buyers miss.

• Crazy Egg counts pageviews. If one visitor views five pages on your site, it consumes five units from your plan.

• Competitors like Hotjar and Mouseflow count sessions. One visitor viewing five pages consumes only 1 unit. This is a big deal for your budget.

• Do this before buying: Check your Google Analytics for "Pages per Session." If your average user views four or more pages, you'll hit your Crazy Egg limits 4x faster than you would on a session-based tool.

• Money-saving tip: Use Crazy Egg's settings to exclude non-essential pages from tracking. Skip pages like "Thank You," "Terms of Service," and "Privacy Policy." Focus your pageview budget on pages that matter for conversion tracking.

The main difference between pageview and session pricing affects e-commerce sites the most. Customers browsing products visit many pages per session. A session-based tool handles this better.

What Do Users Say About Crazy Egg?

We analyzed reviews from G2, Capterra, and TrustRadius to give you an honest picture of what real users experience with Crazy Egg.

Crazy Egg holds a 4.2/5 rating on G2 based on 127+ reviews. On Capterra, it scores 4.4/5 from 86 verified users. The feedback paints a clear picture of strengths and weaknesses.

The good stuff

• Easy setup and intuitive interface: Users consistently praise how quickly they can get started. One G2 reviewer noted, "It's quick and easy to set up heatmaps and split tests."

• Heatmaps that deliver real insights: Users love the visual reports because they make it obvious where visitors click and where they drop off. The confetti view stands out because it breaks down click patterns by traffic source, device, and referrer. Instead of just knowing that different visitor groups behave differently, you see exactly how.

• Responsive customer support. Multiple reviewers mention fast, helpful support responses. When issues arise, users report getting assistance within hours rather than days. For teams running time-sensitive optimization campaigns, quick support can prevent lost data or delayed launches.

• Value for money. For what you get, the price is fair. Enterprise tools charge $500+ a month. Crazy Egg includes A/B testing in the package, so you're not paying $150-$300 extra for a separate tool.

The not-so-good stuff

• Annual billing only: No monthly option. That's a problem if you're watching cash flow or need longer than 30 days to decide. Some people pick other tools just because they let you pay month-to-month.

• A/B testing could be stronger: It works for simple page tests. But if you want multivariate testing, better stats, or server-side experiments, you'll need something else. Power users outgrow it quickly.

• Page-specific tracking setup. Unlike tools that automatically track all pages, Crazy Egg requires you to set up specific pages. One reviewer wished they could "see a heatmap on any page" without extra configuration.

Crazy Egg vs. competitors: Pricing comparison

How does Crazy Egg stack up against alternative tools? Let's compare.

Crazy Egg vs. Hotjar

Key differences: Hotjar has a free plan and monthly billing. Crazy Egg is stronger on A/B testing, and gives you unlimited surveys and domains. Hotjar also offers user interviews for qualitative research, which Crazy Egg doesn't have.

Crazy Egg vs. Mouseflow

Key Differences: Mouseflow excels at form analytics and journey mapping. Crazy Egg costs 37-62% less on paid plans and includes A/B testing. If analyzing form abandonment is your priority, Mouseflow might be a better fit.

Personizely: A Crazy Egg alternative with a different approach to conversion optimization

This might sound like a pitch (we're publishing this on Personizely.net, after all), but we'll only recommend our tool where it genuinely makes sense. If you want more options, check out our guide to the best A/B testing tools.

Here's the honest comparison:

Crazy Egg focuses on behavioral analytics, heatmaps, scroll maps, and session recordings that show you what visitors do. Personizely takes a different angle. We focus on acting on that data through A/B testing, website personalization, and conversion-focused widgets.

Why some teams choose Personizely over Crazy Egg:

1. E-commerce focus: Personizely is built for online stores and businesses of all sizes. Price A/B testing, upsell widgets, and cart abandonment popups come standard, features Crazy Egg doesn't offer.

2. No annual commitment: Crazy Egg requires an upfront annual payment. Personizely offers monthly billing starting at $31/month (billed annually) or $39/month (monthly), so you're not locked in.

3. Personalization + testing in one: Instead of just watching user behavior, you can act on it immediately with targeted content, dynamic widgets, and split tests.

That said, if you're ready to move beyond observation and start optimizing, Personizely's 14-day free trial lets you test the whole platform with no credit card required.

Final thoughts: Is Crazy Egg worth the price?

Crazy Egg pricing makes sense for businesses that want to understand user behavior and optimize their web pages without juggling multiple SaaS tools.

Crazy Egg is the right investment if:

• You need deep behavioral analytics with heatmaps and session recordings

• You want A/B testing and behavior tracking in one bill

• You manage multiple websites and need unlimited domains

• Annual billing works for your budget

Crazy Egg might NOT be the right fit if:

• You need monthly billing to manage cash flow

• Your site has dynamic content that changes based on user actions

• You want price testing or e-commerce-specific features like upsell widgets

• Mobile app tracking is a requirement (Crazy Egg is web-only)

Crazy Egg offers heatmaps, scroll maps, user recordings, A/B testing, and surveys in one package. For marketers focused on conversion rate optimization, that combination delivers real value. However, if you're more interested in acting on user data through personalization, price testing, and conversion widgets, try Personizely free for 14 days. No credit card required, and you can cancel anytime.

Either way, stop guessing what your visitors want. Start testing.

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